Products

Where are the products made?

Designed in New York and made in Portugal.

Are your products Oeko-Tex® certified?

Our towels are Oeko-Tex® certified, assuring you that they are free from hazardous chemicals.

Orders

What payment methods you accept?

American Express, Apple Pay, Google Pay, Maestro, Mastercard, Paypal, Shop Pay, Union Pay and Visa.

How do I cancel an order?

Email us at info@ansoshome.com within 30 minutes of placing your order to process the cancellation.

Shipping

How much does the shipping cost?

Free shipping on all orders.

How long does it take to get my order?

USA & Canada: 1-3 days, by FedEx.

Which countries do you ship?

USA & Canada. If you are from another country and want to order from us, please contact us at info@ansoshome.com and we can check if there is any possibility of making an exception or find another solution.

How can I track the delivery of my order?

 All orders are shipped by FedEx to deliver your towels in the quickest timeShortly after your order is dispatched you will receive an email from FedEx with the tracking number.

What if I need to change the shipping address?

No worries. Please contact us at info@ansoshome.com in the first 30 minutes after placing your order.

Returns & Exchanges

What is your return policy?

We do not accept returns or exchanges due to hygiene reasons.

How can I exchange my order?

We do not accept returns or exchanges due to hygiene reasons.

Didn't find what you're looking for? Fill out the form below or send us an email info@ansoshome.com and we will get back to you within 24 hours.